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Mandiri Customers Latest to Fall Victim of ATM Withdrawal Scam
The ATM theft scam plaguing Indonesia continued on Monday, with several customers of state-owned PT Bank Mandiri reporting to police that their accounts had been robbed of millions of rupiah through illegal ATM withdrawals.
Limbong, 53, from Medan, said that he suspected theft after he received a text message from the bank notifying him of a cash withdrawal.
“I received several messages from the bank within five minutes, informing me of a Rp 1.75 million ($187.25) withdrawal,” Limbong said, adding that the got the messages at 10p.m. on Sunday night just as he was arriving in Jakarta to attend a training course.
“I immediately called Mandiri to block my account,” he said.
Limbong’s colleague, Zulkifli, 50, said he lost Rp 70 million, while Soemadi Saiman, 60, said he lost Rp 90 million.
Soemadi said he discovered the theft after printing his account statement and saw that Rp 90 million had been withdrawn between December and Friday.
“My money had been taken in Rp 3 million to Rp 4 million withdrawals,” Soemadi said.
Bank Mandiri told Soemadi the withdrawals were all made from an ATM in Tebet, South Jakarta. However, Soemadi said he had never withdrawn any money from that ATM.
Soemadi filed a complaint to the bank.
“But they seemed to put the blame on me somehow,” he said. “Now I’m afraid to keep my money in a bank.” .
Moehardomo, 63, a retired public works employee, said he had lost a total of Rp 4.8 million through illegal withdrawals from his Bank Mandiri account.
“There were four withdrawals, each of Rp 1.2 million,” he said, adding that they were made on Jan. 5 and Jan. 6.
Moehardomo said he discovered the missing money when trying to convert his savings account into a time deposit.
“I asked that my transactions be printed and was shocked to find that the balance was lower,” he said.
Moehardomo said he was even more surprised to find that the withdrawals were made through other banks’ ATMs, despite the fact that he only used Bank Mandiri ATMs.
Moehardomo said he had now moved all his funds into a time-deposit. “I hope the rest of my money is safe if I put it in a time deposit,” he said.
Jakarta Police said they had stepped up patrols at several ATM locations deemed unsafe.
“Of course, we coordinated with the banks. We will also patrol high-risk areas,” spokesperson Sr. Comr. Boy Rafli Amar said.
Banks should have boosted the security of their databases, Boy said.
“So far [security of most ATMs] is covered only with CCTV cameras,” he said, adding that police will evaluate the most frequently visited ATM locations.
Police are now holding 13 suspects in custody for various ATM-related crimes in Jakarta and East Kalimantan and are investigate the possibility that more ATM thieves are still on the loose.
The National Police on Sunday said they had yet to confirm whether the suspects were linked in any way, or tied to the recent wave of illegal ATM withdrawals in Bali. “We will investigate, and please give us time,” National Police deputy spokesman Brig. Gen. Sulistyo Ishak said.
“We also need the public to check their accounts and report to us if their money was stolen.”
People don’t like to carry cash for fear of being robbed, but then if you go to use your ATM card someone gains access to your account and robs you. This license plate tin sign is to put some rumor back in your life.
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